Privacy Policy

Effective as of December 2024

Thanks for visiting our website. Hines Interests Limited Partnership, with headquarters in at Williams Tower, 2800 Post Oak Boulevard, Houston, Texas 77056-6118, USA, hereinafter referred to as “Hines” (“we”, “our” or “us”) is committed to the protection of your Personal Information.

Our Privacy Policy extends to all Personal Identifiable Information you provide you provide to Hines, or Hines obtains from you, or about you (“PII”). This policy applies to the collection, use, disclosure and/or processing of personal data to which data protection and privacy laws apply. We are committed to maintaining the confidentiality, integrity, and security of your Personal Information. It is our policy to respect your privacy and to safeguard your Personal Information entrusted to us.

This document (“Privacy Policy”) describes the standards Hines follows for handling your PII and how We use the Personal Information collected about you in accordance with the provisions of applicable data protection laws “Data Protection Laws”.

Terms capitalized in this Privacy Notice are intended to be interpreted in alignment with the relevant Data Protection Laws applicable to your circumstances.

The information below explains how we protect your Personal Information, to what extent we transfer it to other countries, how long we keep your Personal Information and what rights you have regarding our processing operations.

HOW WE PROTECT YOUR PERSONAL INFORMATION

At Hines, we take your security seriously. We've put in place strong measures to keep your information safe and secure. This includes special protections for client files, tailored to the sensitivity of the information they contain. We also have controls in our computer systems to restrict access appropriately.

Only authorized Hines employees have physical access to areas where personal data is stored or processed. We make sure our team members are trained to follow all laws and regulations, especially when it comes to data protection. Access to sensitive information is limited to employees who really need it for their jobs and who are authorized to see it.

If you want more details about how we protect your personal data, just reach out to us as described in Section 17 below. And when you contact us about your file, we may ask for some personal data to make sure that only you or someone you've authorized can access your information.

WHAT PERSONAL INFORMATION DO WE PROCESS FOR WHAT PURPOSES?

When making inquiries to the contact details displayed on the website, we may collect Identifiers through our service provider CBRE to respond to your enquiries. This will entail identifiers such as your name, email address, phone number, and service history with us, along with details of your specific requests. Depending on the nature of your inquiry, further personal data may be processed, as we gather pertinent information to ensure we address your needs effectively.

We employ cookies and similar tools to enrich your browsing experience, refine site navigation, analyze usage patterns, and bolster our marketing endeavors. If you consent to the activation of these tools on your device, we may collect Identifiers, Internet Network Activity information and Geolocation Data (namely your IP address). Additional information on this is provided below for your reference.

For security purposes, we may process Internet Network Activity information and Geolocation Data (namely your IP address).

To optimize our website's performance and user experience, we may process Internet Network Activity information to make statistics on site visits, such as visitor numbers, popular pages, browser types, and referring domains.

SOURCES OF PERSONAL INFORMATION

We may collect all types of Personal information listed above from the following sources.

  • Directly from you, e.g. by contacting us through the form/contact details provided;
  • Information captured through our website, e.g. by the use of cookies

SHARING OF PERSONAL INFORMATION WITH THIRD PARTIES

We may share the following categories of Personal Information for a business purpose as elaborated above:

  • Identifiers;
  • Geolocation data;
  • Internet or other electronic network activity information;

We do not use or disclose your sensitive personal information for purposes other than those allowed under the CCPA, including Section 7027, subsection (m).

In the preceding 12 months we have not “sold” (as the term “sale” is defined in the CCPA) or “shared” (as the term “share” is defined in the CCPA) Personal Information. You can opt out any future sale or sharing of your Personal Information through the contact information above;

In connection with one or more of the purposes outlined in the “How we use your personal data” section above, we could disclose Personal Information to:

  • Other members of the Hines Group. We will take steps to ensure that access to personal data is restricted to authorized employees who have a lawful basis to access your personal data and only for the purposes described in this Privacy Policy.
  • Professional advisors and third parties that provide services to us (such as IT systems providers, platform providers, financial advisors, consultants (including lawyers and accountants), providers of marketing services where we are permitted to disclose your personal data to them, and in all cases such transfers will be under a legal basis as set out in Section 2 of this Privacy Policy and subject to appropriate safeguards including data processing agreements where required;
  • competent authorities (including any national and/or international regulatory or enforcement body or court or other form of tribunal, where we (or any other member of the Hines Group) are required to do so by applicable law or regulation at their request); and
  • any central or local government department and other statutory or public bodies where we (or any other member of the Hines Group) are required to do so by applicable law or regulation at their request).

The Recipients may, under their own responsibility, disclose the Personal Information to their agents and/or delegates (the “Sub-Recipients”), which shall process the Personal Information for their sole purposes of assisting the Recipients in providing their services to the Data Controller and/or assisting the Recipients in fulfilling their own legal obligations.

LEGAL BASES FOR PROCESSING PERSONAL INFORMATION

Our (or relevant third parties) legitimate interests:

The processing of Personal Information is deemed necessary for our or relevant third parties legitimate interests. This includes:

  • Continuous improvement: We use your data to constantly enhance the user-friendliness of our website and to safeguard against potential disruptions or cyber threats.
  • Malicious data analysis: We conduct analyses to detect and understand malicious data, safeguarding your IT systems.
  • Statistical monitoring: We monitor and analyze attacks on devices and systems, adapting our solutions to enhance device and system security.
  • Feedback and support: Your input on Hines Products and Services guides us in providing timely and informative assistance.
  • Threat analysis: We conduct in-depth analyses to assess potential threats.
  • Understanding your needs: Your data enables us to comprehend your requirements and interests better.
  • Anonymization and reporting: We anonymize personal data to create aggregated reports, providing anonymized insights.
  • Enforcement and compliance: Your data may be used to enforce our terms and conditions and legal rights, as well as to assess compliance with applicable laws and internal policies.
  • Compliance with regulations: We may process your data to comply with relevant laws, rules, and regulations, along with internal policies and procedures.
  • Database administration: Your data is utilized for the administration and maintenance of databases storing personal information.

Your consent:

The processing of Personal Information is carried our based on the explicit consent of the Data Subject for one or more specific purposes, such as addressing your requests.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We will hold your Personal Information for as long as is necessary to fulfil the purpose for which it was collected, or to comply with applicable legal, regulatory or internal policy requirements.

COOKIES AND SIMILAR TECHNOLOGIES

Cookies are small pieces of data being placed on the hard drive of your device. With the help of cookies, we can store information for a certain period and identify your device for the purposes mentioned below. These periods may vary depending on the type of cookies. Some cookies will be stored only for the time you are visiting our website (session cookie) and are automatically deleted once you close your browser, others cookies will be stored for a longer period than your session (persistent cookies).

On this website, we also use technologies that function similarly to cookies such as local shared objects. These are small data files that enhance your web-browsing experience, for example, by allowing you to personalize the look of a website that you frequently visit.

We transparently inform you about our use of cookies and similar technologies in the sections below. In case you would like to further understand more about these technologies, you can as well set your browser settings to inform you about the cookies or similar technologies downloaded to your device.

(1) Strictly Necessary Cookies:

Strictly necessary cookies maintain website security, facilitate network management, ensure site functionality, and enhance accessibility. You have the option to disable strictly necessary cookies in your browser settings, although this may impact your website experience.

(2) Functional or Preference Cookies:

Preference cookies allow us to store specific user selections or preferences, leading to a more personalized website experience. These cookies are activated only with your consent.

(3) Analytics:

Statistical analytics gauge website performance and gather aggregated information on your site usage to optimize your digital experience. This method does not collect individual-level behavioral data.

(4) Marketing/Tracking/Profiling Cookies:

Marketing/tracking/profiling cookies, typically placed by advertising networks, deliver relevant content and assess campaign effectiveness. Information regarding website usage and visits may be shared with third-party organizations such as advertisers. These cookies are activated only with your consent.

YOUR RIGHTS

Where applicable and under the conditions set forth under applicable data protection laws, you may have the following rights concerning the processing of your personal information: to request disclosure of the categories of Personal Information we collect about you along with their sources, for what purposes we process them and the categories of third parties with whom we share it. You also have the right to request the specific pieces of Personal Information we collected about you. At your request and subject to applicable legal exceptions, we will delete and/or correct your Personal Information; and you have the right to data portability. Hines will not discriminate you when exercising any of these rights, nor will there be any retaliation. You also have the right to appeal our refusal to take action within a reasonable period of time after you receive our decision.

You can exercise these rights by:

THIRD -PARTY LINKED SITES

Our website might contain links to other websites, including social media sites, which may have privacy policies that differ from our own. We are not responsible for the collection, use or disclosure of information collected through third-party websites and expressly disclaim any liability related to such collection, use or disclosure. We are not responsible for any information or content contained on such sites. Links to other websites are provided solely as a convenience. Your browsing, use and interaction on any other websites, including websites which have a link to the Platform, are subject to that website’s own rules and policies. Please review the privacy policy posted on any website that you may access through, or which links to the Platform.

Please note that if you provide information to us via a social media site or participate in a social media site linked to the Platform, you consent to our use of your information for any reason in accordance with this Privacy Policy as if it were submitted to us directly via the Platform.

INTERNATIONAL DATA TRANSFERS

As a global company, Hines may need to transfer your personal data out of the country or jurisdiction in which it was originally collected. You should be aware that these countries may not have similar data protection laws to the country in which your personal data was originally collected. In such cases, Hines will ensure that there are adequate safeguards in place to protect your personal data with the aim of ensuring that your privacy rights continue to be protected as outlined in this Privacy Policy.

For transfer of personal data outside of the original location of collection for any other country or jurisdiction, it will be protected and transferred in a manner consistent with the applicable legal requirements, and Hines will take reasonable steps (for example through a contract with the overseas recipient) to ensure that the overseas recipient does not breach the applicable privacy laws in relation to the data.

You can obtain more details of the protection given to your Personal Information by contacting us as described below.

If you object to your Personal Information being transferred or used in this manner, please do not register with or use the Site.

TERMS OF USE

Please take the time to read our Terms of Use for the Site, including the limitations on damages and application of the law of the state of Texas. These Terms of Use govern our interactions as a legal contract, and we welcome and encourage the time you spend becoming familiar with these legal Terms of Use as much as we welcome the time you spend on our Site and your support of Hines.

PRIVACY POLICY FOR CHILDREN.

This Web site is not directed to children. We do not knowingly collect information from children under the age of 13 on the Site. If you are under the age of 13, please do not provide any personal information to us. If we become aware that we have collected personal information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database.

CHANGES IN THIS PRIVACY POLICY

Hines reserves, in its sole discretion, the right to revise this Privacy Policy at any time by updating this posting.